Privacy and Cookies Policy
Last updated: 27th March 2025

1. Introduction

Welcome to FabricSurveys.co.uk (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal data. This policy explains how we handle your personal data and how we use cookies on our website.

2. Information We Collect

We may collect and process the following information:

  • Personal Information: Name, email address, phone number, postal address, and any other details provided when using our services.

  • Survey Responses: Information you submit through surveys on our website.

  • Technical Data: IP address, browser type, operating system, and details of website visits through cookies and similar technologies.

  • Communication Data: Records of your interactions with us, including emails and support requests.

3. How We Use Your Information

We process your data to:

  • Provide and improve our services.

  • Conduct and analyse surveys.

  • Respond to enquiries and customer support requests.

  • Send relevant communications, where consent has been given.

  • Monitor and improve website performance and user experience.

  • Comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal data based on:

  • Consent: When you opt in to receive communications.

  • Contractual necessity: To fulfil our services.

  • Legitimate interests: For business analytics, fraud prevention, and service improvements.

  • Legal obligations: When required by law.

5. How We Share Your Information

We do not sell your personal data. However, we may share it with:

  • Service Providers: Trusted third parties who assist us in operating our website and services.

  • Legal Authorities: When required by law or to protect our legal rights.

  • Business Transfers: In case of a merger, acquisition, or sale of assets.

6. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, or loss.

7. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to:

  • Access your personal data.

  • Request correction or deletion of your data.

  • Object to processing or restrict how we use your data.

  • Withdraw consent at any time.

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO).

To exercise your rights, please contact us at office@strutsurveyors.com

8. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small files stored on your device that help us improve our website’s functionality and user experience.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality.

  • Analytics Cookies: Help us understand website usage.

  • Marketing Cookies: Used for personalised advertising (only if consent is given).

Managing Cookies

You can manage your cookie preferences through your browser settings or our cookie consent tool.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this policy or your data, please contact us at:

office@FabricSurveys.co.uk